Statement of Commitment and Assurance
CASE and MAS are committed to protecting your privacy and are sensitive to privacy issues on the Internet. CASE and MAS will treat any information received from you with care. CASE and MAS each recognises the need for appropriate action to manage and protect any information that you share with CASE or MAS.
CASE and MAS each does not collect personal information like names and addresses when you visit this website unless you choose to provide it to CASE or MAS. If you choose to provide that information to CASE or MAS, it is only used for the purpose for which you gave it to CASE or MAS.
Where you choose to provide personal information to CASE, CASE will collect, use or disclose the information in compliance with Singapore laws.
If You Send MAS Personal Information
You may decide to send MAS information, including personal information. The information you supply, whether through this website feedback form or by sending an electronic mail message, is maintained by MAS for the purpose of processing your request or inquiry. Please note that when you choose to send an electronic mail message or website feedback form to MAS, you are consenting to MAS using the information provided therein, including your personal information, in accordance with this notice. This website does not collect information or create individual profiles for commercial marketing.
Various employees of MAS may have access to the information you submit in the course of their official duties. The information may also be shared by MAS with third parties (including CASE) to advance the purpose for which you provide the information or in accordance with law, including other Singapore government agencies and entities which have been authorised or established to carry out specific financial sector-related services, roles or responsibilities. For example, if you file a complaint against a financial institution, it may be sent to the financial institution for action. Or if you send an inquiry outside of MAS' purview, it may be forwarded to the correct agency for follow-up.
If you share any personal information with CASE or MAS, CASE or MAS will take appropriate steps to protect that information from unauthorised access or disclosure. Under certain circumstances, CASE or MAS may disclose your personal information without your consent if it is so authorised under Singapore laws e.g. criminal investigation involving fraud cases.
MAS' web servers may collect information such as the domain names of visitors, the number of visits to each page, the number of times each file is downloaded or the time of day that people visit these webpages. MAS is interested only in aggregate information (information about a large number of people) to assess the effectiveness of this website for the purpose of further enhancing MAS' content and services, and for purposes of statistical research or evaluation. The aggregate information may also be published by MAS, or shared by MAS with third parties for the purposes of statistical research or evaluation, including other Singapore government agencies and entities which have been authorised or established to carry out specific financial sector-related services.
How To Contact Us About this Website
If you have a question about the way your information is used in connection with this website, CASE's or MAS' privacy and information practices, or if you require more information on or access to the information which you have earlier provided to CASE or MAS, you may write in to